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Americas Conference on Information Systems (AMCIS)
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The Association for Information Systems (AIS) is a professional organization whose mission is to advance knowledge of how the use of information technology can lead to improved organizational performance and individual quality of life. The conference covers important and recent issues in Information Systems and serves the research and teaching interests of the IS community.
AMCIS Archive
Case Studies on Enterprise Systems
Toronto 2008 |
List of authors and accepted papers:
"Integration Scenarios for Business Collaboration", Petra Schubert
"Experiences While Selecting and Implementing ERP systems in SMEs: A Case Study", Axel Winkelmann and Karsten Klose
"Inhibiting Factors for Adopting Enterprise Systems in Networks of Small and Medium-sized Enterprises: An Exploratory Case Study", Markus Schäfermeyer and Christoph Rosenkranz
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IS Case Studies
Keystone 2007 |
List of authors and accepted papers:
"How to Convince People Who Don't Like it to Use IT: A Case Study on E-Recruiting", Eckhardt, Andreas; Weitzel, Tim; König, Wolfgang; Buschbacher, Josef
"The eXperience Methodology for Writing IS Case Studies", Schubert, Petra; Wölfle, Ralf
"All Stakeholders are Flexible but Some are more Flexible than Others - External Stakeholder Influence: A Case Study Experience", Berger, Hilary
"How the Organizations Change in ERP Implementation", Yeh, Jen-Yin
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E-Business Case Studies
Acapulco 2006 |
List of authors and accepted papers:
"The Role of IS-Flexibility for the Management of an E-Procurement System: A Case Study", Fei Lee and Judith Gebauer (University of Illinois at Urbana-Champaign)
"MRO Procurement for Business Customers: A Longitudinal Case Study Analysis", Petra Schubert (University of Koblenz-Landau)
"RFID Becomes Fashionable in the Supply Chain: The Case of Kaufhof and Gerry Weber", Claudia Löbbecke (University of Cologne) and Jonathan Palmer (College of William and Mary)
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E-Business
Case Studies
Omaha 2005,
Aug. 11-15 |
This mini track presents e-business case studies with a yearly changing focus topic.
Current Focus Topic: E-Business in SMEs
E-business applications are often still very expensive for SMEs. A lower degree of management und information technology expertise and a lower number of transactions supported by the applications are some of the main disadvantages of small firm size. At the same time SMEs act in competition or in cooperation with large companies using e-business technology in a continuously growing range. It is important to show what kind of e-business applications could be successfully implemented by SMEs to support their business and to increase their competitiveness. It is also important to show how SMEs could master the challenges of managing complex e-business projects.
We called for papers which describe case studies on planning and implementing e-business applications. The case studies should focus on one or more of the following topics:
- Alignment of corporate strategy and e-business strategy
- Management of E-Business projects
- Enterprise Application Integration (EAI)
- B2B integration
- ERP-based E-Business applications
- ERP II systems
- ERP and CMS integration
- E-Procurement solutions
- Personalized E-Commerce applications
- Implementation of Web Services
- E-Business formats and standards
- Other topics related to e-business applications
List of authors and accepted papers:
"A study concerning Small Manufacturing Business within B2B E-Commerce Value Chain", Donna M. Ehrlich, Nova Southeastern University
"Mass customization through B2B integration at Kaved AG", Uwe Leimstoll, Institute for Information Systems (IWI), University of Applied Sciences Northwestern Switzerland FHNW
"Mass customization through B2B integration at Kaved AG" - diction, Uwe Leimstoll, Institute for Information Systems (IWI), University of Applied Sciences Northwestern Switzerland FHNW
"24 x 7 @ Fullspeed: Accelerated Time to Market", Miguel Gabriel Custodio, University of Sydney – School of Business, Alan Thorogood, Australian Graduate School of Management and Philip Yetton, Australian Graduate School of Management
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Virtual Communities
Omaha 2005,
Aug. 11-15 |
This mini track builds on the success of the preceding AMCIS mini tracks on Virtual Communities. During the last three years we have been gathering a community of researchers who are interested in the field of Virtual Communities and related issues. Information on prior years’ minitracks is available below on this site.
List of authors and accepted papers:
"An Exploration Study on how Weblog Technologies fit Virtual Community Memers' Social Needs", IP Kwai Fun, Rachael, Department of Information Systems, City University of Hong Kong, Hong Kong, SAR
"A Facilitation Task Taxonomy for Communities of Practice", Halbana Tarmizi, University of Nebraska at Omaha and Gert-Jan de Vreede, University of Nebraska at Omaha, Delft University of Technology
"e-Auctions: Impact of Network Externalities on Sellers’ Behavior", Hsueh-Hsiang Li, California State Polytechnic University, Pomona and Carlos J. Navarrete, California State Polytechnic University, Pomona
"Class Participation in Online Learning Environments – The Role of the Psychological Contract in Determining
Use of Computer-Mediated Communication", Renee M. E. Pratt, Department of Management Information Systems, College of Business,Florida State University, Tallahassee
"Analysis of Herding on the Internet – An Empirical Investigation of Online Software Download", Wenjing Duan and Bin Gu, University of Texas at Austin
"Social Networks in the Technology Era: Roles of Digital Cities in Enhancing Business Networks", Bih-Ru Lea, Wen-Bin Yu and Nisha Maguluru, School of Management & Information Systems, University of Missouri – Rolla and Michael Nichols, University of Missouri-Columbia
"Virtual Teams in the Context of Virtual Daily Life: A communication perspective", Yinglei Wang and Nicole Haggerty, Richard Ivey School of Business, The University of Western Ontario
"LLuna - Designing a Distributed Virtual Presence System", Heiner Wolf and Christine Stumpf, bluehands GmbH & Co.mmunication
"Building Virtual Community in a K-6 School: An Action Research Project", Alicia Iriberri, School of Information Science, Claremont Graduate University
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E-Business
Case Studies
New York 2004,
Aug. 6-8 |
This mini track presents e-business case studies with a yearly changing focus topic. In 2004, it focused on “e-business integration”.
Methodology: Case Studies
Case studies have long been used as a research methodology, especially in the area of managerial sciences. They are commonly recognized as a valuable means of extracting or testing research hypotheses. We called for case studies which meet a set of basic requirements. Each case study is centered around a real-world company and provides sufficient detail on the experiences associated with the implementation of the described technology. The discussion includes the following four perspectives: (1) business, (2) processes, (3) applications (including transactions and data model), and (4) technology. The recommended structure contains the description of the company (history, products, vision) and its e-business strategy, parties involved (ERP vendor, IT consultant, system integrator, business partners), e-business software solution (incl. integration and implementation aspects), and lessons learned (cost/benefit, success factors). An inherently managerial-oriented style of writing should allow students and managers to understand and appreciate the strategic and operational challenges faced when implementing the described e-business solution.
Current Focus Topic: E-Business-Integration
In a networked world where geographical and cultural boundaries between companies have to be bridged, the issue of integration of different business applications is becoming increasingly important. With the acceptance of the TCP/IP protocol suite as a de facto standard for business communication, the integration of information systems, especially ERP systems, has become a viable option – particularly for business partners which jointly contribute to value creation. We define the term “e-business integration” as “the connection of business processes and information systems with the objective of creating a compound product or service for the customer in a distributed value chain”.
We called for papers which describe case studies on e-business integration and which cases focus on one or more of the following topics:
- Enterprise Application Integration (EAI)
- B2B integration
- Implementation of Web Services
- E-Procurement solutions for direct or indirect goods and services
- ERP-based E-Commerce
- ERP II
- ERP and CMS integration
- E-Business formats and standards
- Other topics related to e-business integration
List of authors and accepted papers:
"Approaches to Supply Chain Integration Followed By SMEs: An Exploratory Case Study", Hsin Chen, Brunel University, U.K, Kuang-Hui Chiu, National Taipei University, Taiwan and Marinos Themistocleous, Brunel University, U.K
"Case Study Triamun: Solving IT Integration Problems in the Health Care Sector with the Innovative Use of an ASP Software Solution", Petra Schubert, University of Applied Sciences Northwestern Switzerland FHNW
"Designing an EDI Solution for an Industry Segment: A Case from the Swiss Construction Industry", Stefan Klein, University College Dublin, Ireland and Claas Müller-Lankenau, University of Münster, Germany
"User interface integration in corporate travel management: the case of the CWT Connect portal", Andreas Voss, University of Bern and Petra Schubert, University of Applied Sciences Northwestern Switzerland, FHNW
"Pegasus: Lessons from a Business-to-Business Electronic Marketplace’s Struggle", Hope Koch, Baylor University
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Virtual Communities
New York 2004,
Aug. 6-8 |
This mini track builds on the success of the preceding AMCIS mini tracks on Virtual Communities. During the last three years we have been gathering a community of researchers who are interested in the field of Virtual Communities and related issues. Information on prior years’ minitracks is available below on this site.
Virtual Communities have been studied from a variety of different perspectives. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. We are looking at interaction patterns, transaction processes, management, business models, and connected information systems and services. With the help of Internet platforms the community members interact and contribute value in the form of content, reviews, and recommendations. Related issues are trust, reputation, economic infrastructure, virtual communities as business models, network effects, reduction of complexity, and implications for transaction costs. Well-organized communities may even exercise political power in the "real world". Also of interest are the evolving mobile and peer-to-peer communities. We called for papers which focus on social as well as business communities.
Possible topics included the following:
- Social, political and economic impact of Virtual Communities
- Community models and their platforms, services, and interactions
- Management and organizational behavior of communities
- Community-related business models
- Transaction-oriented Virtual Communities
- Customer collaboration
- Peer-to-peer and mobile architectures for Virtual Communities
- Case studies and empirical studies
- Best practices and lessons learned
List of authors and accepted papers:
"A Dynamic Feedback Framework for Studying Growth Policies in Open Online Collaboration Communities", Vedat G. Diker, College of Information Studies, University of Maryland
"Coordinating Efforts in Virtual Communities: Examining Network Governance in Open Source", Glen W. Sagers, Michael H. Dickey and Molly McLure Wasko, Florida State University
"Online Lurkers Tell Why", Dorine Andrews, University of Baltimore, Blair Nonnecke, University of Guelph, Jenny Preece, University of Maryland, Baltimore County and Russell Voutour, University of Guelph
"Revisiting the Virtual Community Business Model", Jan Marco Leimeister, Information Systems Department, Hohenheim University and Helmut Krcmar, Chair for Information Systems, Technische Universität München
"Satisfaction and Coordination in Virtual Communities", Pauline O. Chin, Florida Atlantic University and Donna Cooke, Florida Atlantic University
"The Effect of Anonymity on the Usage of Avatar: Comparison of Internet Relay Chat and Instant Messenger", Hye-seung Kang, Ewha Womans University and Hee-dong Yang, Ewha Womans University
"The Implications of Property Rights in Virtual Worlds", Ian MacInnes, School of Information Studies
"Using Web Analytics to Measure the Activity in a Research-Oriented Online Community", Catherine Dwyer, Pace University, Starr Roxanne Hiltz, New Jersey Institute of Technology and Yi Zhang, New Jersey Institute of Technology
"Virtual Community: Concepts, Implications, and Future Research Directions", Sumeet Gupta, Dept. of Information Systems, National University of Singapore and Hee-Woong Kim, Dept. of Information Systems, National University of Singapore
"Virtual Community Studies: A Literature Review, Synthesis and Research Agenda", Honglei Li, The Chinese University of Hong Kong
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Virtual Communities
Tampa 2003, Aug. 4-6
Authors and accepted papers
More information on AMCIS 2003
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This mini track built on the success of the preceding AMCIS mini tracks on Virtual Communities. During the last two years we had been gathering a community of researchers who are interested in the field of Virtual Communities and related issues.
Virtual Communities have been studied from a variety of different perspectives. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. Within the special field of information systems sciences we were looking at interaction patterns, transaction processes, management, business models, and connected information systems and services. With the help of Internet platforms the community members interact and contribute value in the form of content, reviews, and recommendations. Related issues were trust, network effects, reduction of complexity and transaction costs. Well-organized communities may even exercise political power in the "real world". In 2003, an interesting area for research were communities which emerge on mobile or peer-to-peer networks. We called for papers which focus on social as well as business communities.
Possible Topics included the following:
- Social, political and economic impact of Virtual Communities
- Community models and their platforms, services, and interactions
- Management and organizational behavior of communities
- Community-related business models
- Transaction-oriented Virtual Communities
- Customer collaboration
- Peer-to-peer and mobile architectures for Virtual Communities
- Case studies and empirical studies
- Best practices and lessons learned
List of authors and accepted papers:
"Active Portals to Support Collaborative Business Processes", I. T. Hawryszkiewycz, University of Technology, Sydney
"Effects of Online Reputation Service in Electronic Markets: A Trust-Based Empirical Study", Bo Xu and Surya B. Yadav, Texas Tech University
"Factors that Influence Online Relationship Development in a Knowledge Sharing Community", Yi Zhang and Starr Roxanne Hiltz, New Jersey Institute of Technology
"Social Resistance and the Self in Virtual Communities", Rahul De, Indian Institute of Management Bangalore
"What’s Inside a Successful Virtual Community Business? The Case of the Internet Chess Club", Mark Ginsburg and Suzanne Weisband, University of Arizona
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Customer Collaboration
Dallas 2002, Aug. 9-11
Authors and accepted papers
More information on AMCIS 2002
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This mini track built on the success of the 2001 mini track on "Virtual Communities". In 2001, a large number of submissions addressed a variety of aspects in the field of Virtual Communities. To follow up, we decided to drill down into the subject by focusing on collaboration in Virtual Communities. This included the issue of interaction design within and among customer communities and the social, political and economic impacts of customer collaboration and the platforms and services that facilitate customer collaboration.
We called for papers that address customer collaboration in E-Business. The use of electronic media for economic transactions adds a new potential to the vendor-buyer relationship. It gives the customer a voice, an input channel where he or she can participate in a number of activities such as product development, feedback, support for other customers, recommendations, sharing of digital goods etc. This can be an active participation or simply an indication of preferences shown in the interaction with the platform or the service. The structuring and organization of this participation may empower the customers and may result in new kinds of dynamics in collaboration.
Possible Topics included the following:
- Customer communities, transaction-oriented Virtual Communities and Customer Innovation Communities
- Business models for customer collaboration
- Storing and using the potentials of customer profiles: permission marketing, personalization and recommender systems, web data mining
- Peer-to-peer architectures for customer collaboration
- Interface, product and service design for customer collaboration
- Social, political and economic impact of customer collaboration
- Service architecture and community dynamics
List of authors and accepted papers:
"The Power of Personalization: Customer Collaboration and Virtual Communities", Petra Schubert, University of Applied Sciences Northwestern Switzerland FHNW and Michael Koch, Technische Universität München
"Supporting Customer Cooperation to Promote Sustainable Development", Stefan Naumann, University of Applied Sciences Trier
"Customer Web Interaction: Fundamentals and Decision Tree", Enrico Senger, Sandra Gronover, and Gerold Riempp, University of St. Gallen
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Virtual Communities
Boston 2001, Aug. 3-5
Authors and accepted papers
More information on AMCIS 2001
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This minitrack was about Virtual Communities. We were looking at community-based business models and the role of information and communication technology for those communities. Virtual communities have different shapings. They are being discussed as a social phenomenon, as learning and working environments, and as a valid business model.
Today, a variety of communities are being well-established. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. We were looking at their socio-economic business models. Issues are the design, management of business models, and connected information systems and services. The community members interact and, often, contribute value in form of contents, reviews, recommendations. Other interesting issues are trust, network effects, reduction of complexity and transaction costs. Well-organized communities may even exercise political power in the "real world" e.g., in campaigns. Besides, social relations within virtual communities may either complement or erode the social relations of "offline" communities.
Information and communication technology facilitates new services to foster the shaping of Virtual Communities. Examples are file sharing, recommendation services, power shopping and gaming. In this context, technology has economic political and social impact.
We called for papers that address Virtual communities, the interaction design within and among communities and the social, political and economic impact of communities.
Possible topics included:
- Models of communities and their platforms, services, and interactions
- Community-related business models
- The shaping of virtual communities in E-Commerce environments
- Social, economic and political issues of communities
- Management and organizational behavior of communities
- Case studies, empirical studies, simulation
- Best practices and lessons learned
List of authors and accepted papers:
"Building Trust and Reputation in Communities and Virtual Enterprises", Renate Eisentraut, Michael Koch, and Kathrin Möslein, Technische Universität München
"The Marketing Scale Effectiveness of Virtual Communities", Jacques Bughin and Michael Zeisser, McKinsey & Company
"Growing Out of Its Skin: Principles of the Evolution and Extension of the Internet Chess Club, 1995 to Present", Mark Ginsburg, University of Arizona
"Why Lurkers Lurk", Blair Nonnecke, Maptuit Corporation; Jenny Preece, University of Maryland, Baltimore County
"Considerations in the Development of Commercially Based Online Communities", Dorine Andrews, Georgetown University
"Digital Rights Management for Music Filesharing Communities", Willms Buhse, AIB TU Munich and Bertelsmann Digital World Services
"Potentials of Corporate Communication in New Media: The Example of a Financial Community", Victor Porak, University St. Gallen
"Virtual Communities as a Communication Instrument for Infomediaries: Typologies and Properties", Thomas Schoberth and Armin Heinzl, Universität Bayreuth |
Mini-Track Chairs
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Prof. Dr. Uwe Leimstoll
University of Applied Sciences
Northwestern Switzerland FHNW
School of Business
Competence Center E-Business Basel
Peter Merian-Strasse 86
P.O. Box, 4002 Basel, Switzerland
uwe.leimstoll@fhnw.ch | Prof. Dr. Petra Schubert
Research Group Business Software
University of Koblenz-Landau
Department of Computer Science
Institute for IS Research
Universitaetsstrasse 1
D-56070 Koblenz
petra.schubert@uni-koblenz.de |
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